Three days ago, we began receiving reports of random “packet loss” and “freezes.” Based on feedback from our valued clients, we believe we have identified the issue: one of our switches may require a restart, firmware upgrade, or a fiber cable swap. This would explain why only some clients experienced issues while others did not.
🔧 Planned Maintenance
We will be performing maintenance to address this.
During the process, some clients may experience short blips or downtime.
In the unlikely event that a router also needs to be restarted, all Frankfurt clients could be briefly affected.
We will provide updates here as the work progresses. Thank you for your patience and understanding while we ensure network stability.
