VYKIX - Notice history

All systems operational

100% - uptime

Frankfurt - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Chicago - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

New York - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025
100% - uptime

VxShield - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025
100% - uptime

Frankfurt - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Chicago - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025
100% - uptime

Frankfurt - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Chicago - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025
100% - uptime

Frankfurt - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025
100% - uptime

DayZ Panel - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

VPS Panel - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Dedicated Panel - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Web Hosting Panel - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

📢 Data Center Migration Notice
Scheduled for November 28, 2025 at 9:00 AM – November 30, 2025 at 9:00 AM 2 days
  • Update
    November 28, 2025 at 9:00 AM
    Planned
    November 28, 2025 at 9:00 AM

    Dear Clients,

    We would like to inform you that, due to our current data center not accepting an extension of our existing contract, we are required to relocate our rack from this facility. This rack is part of our older infrastructure in one of our former Frankfurt data centers, which unfortunately cannot accommodate further expansion or additional power capacity.

    As a result, we will be migrating our hardware fleet to a new data center. The expected downtime for this migration will be approximately 6 hours.
    All affected clients will receive individual tickets with detailed information, including the exact migration schedule and the new server location.
    If you have not received a ticket or notification, your services will not be affected by this migration.

    Our new data center offers significant improvements, including:

    • Greater capacity for expansion and scalability

    • Enhanced network connectivity

    • Improved remote-hands support

    • Increased power availability to support our high-performance and overclocked hardware

    We appreciate your understanding and cooperation as we complete this upgrade.
    This move will enable us to continue delivering reliable, high-performance services with room for future growth.

    Thank you for your continued trust and support.

  • Update
    October 31, 2025 at 12:44 AM
    Planned
    October 31, 2025 at 12:44 AM

    This is a reminder.

  • Update
    October 29, 2025 at 11:01 PM
    Planned
    October 29, 2025 at 11:01 PM

    This is a reminder.

  • Planned
    October 25, 2025 at 1:46 PM
    Planned
    October 25, 2025 at 1:46 PM

    This is a reminder.

Oct 2025

Degraded Performance
  • Update
    Update

    All our sites are currently online, though full stability has not yet been achieved. We are experiencing ongoing attacks from the Aisuro botnet, which has reached over 20 Tbps. Our upstream providers are actively implementing measures to mitigate and contain the impact.

    https://krebsonsecurity.com/2025/10/aisuru-botnet-shifts-from-ddos-to-residential-proxies/

    It’s important to note that multiple providers and carriers across the network are also being affected, experiencing significant packet loss due to the unprecedented scale of this attack.

    Clients impacted by outages are encouraged to open an SLA ticket with our billing team, who will review each case and process compensation where applicable.

  • Update
    Update

    FRA1 is back to stable. A human error during a configuration change to onboard more capacity and carriers caused our routes to go down at this data center. The issue has since been resolved.

  • Monitoring
    Monitoring

    So far, all sites are operating normally and remain stable.

  • Identified
    Identified

    FRA1 will be coming back online shortly.

    Our engineering team is preparing a full RFO (Reason for Outage) report, which will be shared soon.

    As compensation for the downtime, all affected users will receive SLA credits issued as additional billing days added to their service.

    Please open a Billing Ticket to have the credit applied to your account.

  • Monitoring
    Monitoring

    FRA2 becoming online.

  • Update
    Update

    NYC1 back online.

  • Update
    Update

    CHI1/CHI2 back online.

  • Update
    Update

    We are currently working to restore CHI1 and CHI2. The datapacket remains offline, and our ports are down.

  • Update
    Update

    AMS1 is back online. We are currently working to restore other systems.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently investigating this incident.

    The affected data centers are CHI1, CHI2, NYC1, AMS1, FRA1, and FRA2.

Scheduled Maintenance – Chicago Bare Metal Gateway Update
  • Completed
    October 30, 2025 at 6:19 PM
    Completed
    October 30, 2025 at 6:19 PM
    Maintenance has completed successfully.
  • Update
    October 30, 2025 at 2:17 PM
    In progress
    October 30, 2025 at 2:17 PM

    There was a minor unexpected hiccup. We’re on it.

  • Update
    October 30, 2025 at 2:13 PM
    In progress
    October 30, 2025 at 2:13 PM
    Maintenance is now in progress.
  • In progress
    October 30, 2025 at 7:00 AM
    In progress
    October 30, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    October 30, 2025 at 7:00 AM
    Planned
    October 30, 2025 at 7:00 AM

    Dear Customer,

    We are planning scheduled maintenance on our BGP network during the specified time window. No downtime is expected.

    This maintenance will help us resolve intermittent UDP traffic loss that some customers have been experiencing. We have identified the root cause and will be applying a corrective change.

    Action Required (Chicago Bare Metal Servers Only)

    If you have Bare Metal servers located in Chicago, please update your network configuration as follows:

    • Subnet Mask: 255.255.255.255

    • Gateway IP Address: Change from 172.111.51.129 to 172.111.51.1

    If you are unsure how to make this change, please contact our support team and provide your root password so that we can apply the update for you.

    This update will not cause any service outage, but it is essential to ensure continued stable connectivity. Servers that are not updated may experience network issues after the maintenance.

    Thank you for your cooperation and understanding. We will also send this notice via email for your convenience.

    Best regards

Sep 2025

No notices reported this month

Sep 2025 to Nov 2025

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